At Fiable Building Solutions, accessible from https://fiableprojects.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Fiable Building Solutions and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you request a free site inspection, contact us via email or phone, or submit forms on our website. This information may include:

Name and contact details (email address, phone number).
Site address where waterproofing or structural services are required.
Details about your building structure, leaks, or construction requirements.

2. How We Use Your Information

We use the information we collect in various ways to support your building service needs, including:

Scheduling and executing site inspections for waterproofing, structural repairs, or flooring.
Providing accurate project quotes and service estimations.
Communicating with you regarding project updates and customer support.
Improving our website services and technical user experience.

3. Log Files and Web Analytics

Fiable Building Solutions follows a standard procedure of using log files and web analytics tools (like Google Analytics and Google Tag Manager). These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

4. Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (e.g., email notification services, database hosting), so long as those parties agree to keep this information confidential.

5. Security of Your Data

We implement standard security measures, including HTTPS encryption, to maintain the safety of your personal information when you enter, submit, or access your personal information.

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at sales@fiablebuildingsolutions.com.